Commendations

From: vibha001@hotmail.com
To: Anupama'
Sent: Saturday, May 10, 2008 1:39 AM
Subject: Guest Feedback
 

My husband and I took our first trip together to India in January 2008 and we are VERY fortunate and grateful that we used the excellent services of Compass India. Anupama, our travel agent, was very courteous, detailed and most of all, extremely patient in all our communications. We had explained what we were looking for via email and she coordinated and created an itinerary which suited our needs and budget accordingly.

Our flight from the US got canceled due to bad weather and we had to adjust our travels immediately. All it took was one phone call - Anupama was very swift in re-arranging our itinerary while we were on our way to India the next day and we still managed to see all the things as previously planned. All we had to do on our end was get to India! The driver Rakesh was a wonderful person - trustworthy and courteous. The guides we had for every location (Agra, New Delhi and Jaipiur) were very knowledgeable and friendly as well.  We told them what we wanted to see and they facilitated this. Even if we had not done our research in advance, Compass India provides recommendations based on interests and time. The hotels we stayed at were amazing - top quality! And Compass India ensured that we were comfortable and content with the rooms and services. I received calls from Anupama throughout the trip to ensure that everything was going well and that there were no issues which they weren't because everything was so well planned for us from the time we landed till the time we left India!

Overall, this trip to India was an amazing one - an experience that we will never forget. And I am very glad we used Compass India for our first trip. I will strongly recommend their services to others and am sure my husband and I will be using them again for our next trip!

Sincerely
Vibha

From: dario.difrancesco@unimi.it
To: Anupama
Sent: Saturday, May 10, 2008 1:39 AM
Subject: Guest Feedback

Dear M. Durjay Sengupta

My wife and I have enjoyed the tour very much.

-Hotels: hotels were chosen also according to our own specific request and were very good, perfect service;

-Transport arrangements: the tour was organized with care and professionalism; we had an appointment delay one morning but it was caused by local traffic problems and was easily recovered to everybody's satisfaction;

-guides were very experienced and very knowledgeable, with some differences from one guide to the other but very good in the average. The spoken English can be improved.

Dario DiFrancesco

From: Margarita.Garcia@AllenOvery.com
To: Sukriti - Compass India Inc.geetha@compassindiainc.com
Sent: Saturday, May 10, 2008 1:39 AM
Subject: Guest Feedback

Dear Geetha,  

Please find below our feedback on your services and the tour we bought from you:  

Compass Travel provided us with excellent service from the moment we emailed throughout the whole booking and whilst we took our tour in India. I must highlight that Anupama, the reservation agent who dealt with our reservation, was extremely helpful, quick in responding and very clear in her explanations.  

We had a fantastic time in India and the tour was tailored to our requirements. We thought the services offered were very good from first point of contact at the airport, hotels, drivers, guide tours etc. We must highlight how safe and efficient our private driver was. He was also very friendly and took good care of us. We were very pleased with all our tour guides in Delhi, Jaipur and Agra. All of them seemed very knowledgeable and were very friendly. In terms of hotels all but one  were to our standards especially the resort in Goa, Cidade Goa, which offers good facilities and good restaurant choices.  

We would definitely recommend visiting India and using Compass Travel for tours as they have the expertise and can arrange tours suitable to all budgets. We plan to visit India again in the future and would use Compass Travel again.   

Kind regards.  
Margarita Garcia and Nick Marsh

From: willycornelis@hotmail.com
To: anupama_compasstours@hotmail.com
Date: Mon, 18 Feb 2008 11:14:38 +0100
Subject: end of tour

Dear Ms Anupama,

We finally got home in good order last Thursday. Departure from Delhi last Wednesday night was a bit hectic but we made it.

We mainly would like to express our thanks for the perfect organisation of our tour, we will keep that in mind when later we will consider a tour off south India.

Please tell Mr Sanjay Puri that we regret to have missed him at the Connaught hotel, we were not aware of his intention to meet us. We got however his kind note from the reception.

Best regards
Henny and Willy Cornelis.